Transform complainers into valuable early warning systems for your organization. Learn how to extract intelligence from resistance and build

What You'll Learn: How complaints reveal hidden commitments to something valuable  The research behind the commitment-complaint...

What You'll Learn: Why having all the answers limits leadership effectiveness  The surprising connection between curiosity and growth ...

What You'll Learn: How to cultivate a positive mindset that builds trust and openness  The importance of body language in creating...

What You'll Learn: Why genuine desire for improvement is the foundation of leadership development  How journaling can enhance...

What You'll Learn: Why communication challenges are fundamentally ownership problems  The importance of being responsible for what people...

What You'll Learn: How having a champion fully committed to your success accelerates growth  Techniques for developing greater...

What You'll Learn: How the Ladder of Inference explains the formation of self-generating beliefs  Why we unconsciously select data based...

What You'll Learn: How optimism functions as both result and cause of our experiences  Inspiring stories of reinvention and resilience at...

What You Will Learn Why poor listening is the root cause of most communication issues  Four practical techniques to immediately improve...